Effective Date: 1st Jan 2025
Welcome to BitzButler CRM ("we", "our", "us"). These Terms of Use ("Terms") govern your use of our mobile application, website, and related services (collectively, the "App"). By accessing or using the App, you agree to be bound by these Terms. Please read them carefully. If you do not agree to these Terms, you must not use the App.
By using the App, you accept these Terms. We may modify these Terms at any time, and the updated version on our App. Your continued use of the App after changes have been posted constitutes acceptance of the new Terms.
By accessing or using the App, you affirm that you are at least 18 years of age, or represent a business entity or organization, and have the legal capacity to enter into a binding agreement. You agree to provide accurate and complete information during registration and maintain the security of your account credentials.
To use certain features of the App, including subscription-based services, you may be required to create an account. You agree to:
The App offers subscription plans ("Subscription") that provide access to different features and services. You can choose from different subscription plans with varying features and pricing. Subscription details, including pricing and available features, are available on our website.
By subscribing to a paid plan, you agree to the recurring subscription fee at the current rate and accept responsibility for all charges until you cancel. You may cancel your subscription at any time, in accordance with our cancellation policy.
Your subscription will automatically renew at the end of each billing period unless canceled. Pricing will be reviewed annually, and you will be notified of any changes before your next billing cycle.
Your subscription will automatically renew at the end of each billing period unless you cancel it prior to the renewal date. You can cancel your subscription by contacting our reseller.
You may cancel your subscription at any time before the next renewal date. If you cancel, you will not be charged for the next billing cycle, but you will continue to have access to the paid features until the end of the current billing period.
We do not offer refunds for any fees already paid for the subscription.
6. License to Use the App
We grant you a non-exclusive, non-transferable, revocable license to use the App in accordance with these Terms. You may not:
If you cancel your subscription, it expires, or no payment is received, we will retain your data for 6 months before permanently removing it from both our live system and backups.
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal data. By using the App, you consent to our data collection practices as described in the Privacy Policy.
All content, features, and functionality of the App are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any ownership rights in the App or its content.
You agree not to use the App in any way that:
We may suspend or terminate your access to the App at any time, without notice, if we believe you have violated these Terms. Upon termination, you must immediately stop using the App and delete all copies from your devices.
You agree to indemnify and hold harmless Think Dong Studio and its affiliates, resellers, and employees from any claims, damages, losses, or expenses (including legal fees) arising from your use of the App or violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any dispute, controversy, or claim arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be resolved through binding arbitration in Kuala Lumpur, Malaysia.
The arbitration shall be conducted in accordance with the Rules of the Kuala Lumpur Regional Centre for Arbitration (KLRCA) (now known as the Asian International Arbitration Centre (AIAC)), which rules are deemed to be incorporated by reference into this clause. The language of the arbitration shall be English. The arbitral award shall be final and binding on both parties.
